Cookie Policy
Last updated: 12 August 2026
This Cookie Policy explains how Certi CRM Ltd. uses cookies and similar technologies when you visit our website.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to remember information about your visit, understand how the website is being used and, where applicable, support marketing and analytics activities.
We may also use technologies similar to cookies, such as tracking pixels, tags and scripts. For simplicity, we refer to these technologies collectively as “cookies” in this policy.
2. How we use cookies
Certi CRM Ltd. uses cookies and similar technologies for the following purposes:
To operate and secure our website
To remember your preferences
To understand how visitors use our website
To measure website performance
To improve the website and user experience
To understand the effectiveness of our marketing activity
To support relevant communications and marketing
Some cookies are essential for the website to function, while others are optional and require your consent.
3. Types of cookies we use
Essential cookies
These cookies are necessary for our website to function properly.
They may support functions such as:
Website security
Page navigation
Form functionality
Cookie preference management
Core Squarespace functionality
Because these cookies are necessary for the website to operate, they generally cannot be disabled through our cookie preference controls.
Analytics cookies
Analytics cookies help us understand how visitors interact with our website.
We use Google Analytics for this purpose.
Depending on your consent preferences, Google Analytics may collect information such as:
Pages visited
Time spent on pages
How visitors arrived at our website
General device and browser information
Approximate geographic information
Interactions with website content
This information helps us understand website performance and improve the experience we provide.
Marketing and advertising technologies
We may use marketing technologies provided by LinkedIn and HubSpot to understand interactions with our website and marketing activity, measure campaign performance and support relevant communications.
These technologies may allow us to understand whether visitors have interacted with our marketing activity or website.
Where required, we will obtain your consent before activating these technologies.
Email marketing technologies
We use Mailchimp to manage our email marketing communications.
Mailchimp may use tracking technologies within emails to provide information such as whether an email has been opened or links have been clicked.
This information helps us understand engagement with our communications and improve future content.
4. Squarespace
Our website is hosted on Squarespace, which may place cookies and similar technologies on your device to support website functionality, security, analytics and other website features.
The cookies used by Squarespace can vary depending on the features and integrations enabled on our website.
5. Third-party cookies
Some cookies may be placed by third-party service providers that appear on or support our website.
These currently include:
Squarespace
Google Analytics
HubSpot
LinkedIn
Mailchimp
These organisations may process information in accordance with their own privacy policies.
6. Your cookie choices
When you first visit our website, you may be presented with a cookie consent or preference banner.
Where consent is required, optional analytics and marketing cookies will only be activated after you provide consent.
You can change or withdraw your cookie preferences at any time through our website's cookie settings.
You can also control cookies through your browser settings. Please be aware that restricting certain cookies may affect how some websites function.
7. How long cookies remain on your device
Cookies may be either:
Session cookies — these are deleted when you close your browser.
Persistent cookies — these remain on your device for a defined period or until you delete them.
The lifespan of individual cookies varies depending on the service that places them and their intended purpose.
8. International data transfers
Some of the third-party providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used in accordance with applicable UK data protection legislation.
9. Changes to this Cookie Policy
We may update this Cookie Policy when we change the technologies used on our website or when legal or regulatory requirements change.
The latest version will always be available on our website.
10. Contact us
If you have any questions about our use of cookies or similar technologies, please contact:
Certi CRM Ltd.
Northampton, United Kingdom
Email: privacy@certi-crm.com
11. Further information
For more information about how we handle personal information, please see our Privacy Policy.
You can also find independent information about cookies and online privacy from the Information Commissioner's Office (ICO).